Recording Configuration Troubleshooting Guide

Getting Started

If you are reading this page, then you have attempted to record your website but were unsuccessful. Rest assured, Analyzer™ is compatible with every network configuration we have encountered. However, Analyzer™ is not always able to automatically configure the workstation correctly and must occasionally be configured manually. The remainder of this section will guide you through the process of determining what settings are correct for your particular network configuration.

Which of the following best describes the problem you are experiencing?

The Recording Configuration Wizard appears. After entering in the URL of the site to be recorded, the wizard indicates that it was unsuccessful connecting to the site and requires a manual configuration.
A Web Browser is launched, but indicates "Proxy configuration failed" or displays a similar error page.
A Web Browser is launched, and displays a message stating that
The Analyzer™ module of the Web Performance Load Tester™ is now successfully recording your test case.
However, when attempting to connect to the desired site, an error message is displayed, or nothing is displayed.