Recording Configuration Troubleshooting Guide

Multiple IP addresses

When multiple IP addresses are available, Analyzer™ may not be able to determine which address should be used for outgoing connections. In this case, it is necessary to configure Analyzer™ to only use a specific IP address when connecting to a test site. Please see the IP Aliasing Configuration Guide for more information.

If the problem persists after configuring and restarting Analyzer™, please contact support to continue troubleshooting this problem.